Covid-19 Clinic Reopening
Following the announcement of the relaxation of COVID restrictions, we would like to advise patients that due to the close nature of the treatments and the rapid spread of the variants that we will be requiring face masks to be worn in the clinic after the 19th July (unless you are exempt) and until further notice.
We ask this in order to protect our patients, practitioners and prevent any further closures of the business.
We are no longer accepting cash payments and are a paperless clinic so please do complete all medical forms online before attending.
We thank you all for your continued support and cooperation during this time.
We will provide you with a safe environment that complies with guidelines issued by Government and our local authority
1 OUR CLINIC
✔ We have undertaken a thorough review of our clinic and the services we offer
✔ We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines
✔ All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment
✔ All items of equipment will be cleaned before and after every treatment.
✔ Single use, disposable items will be used where necessary (sustainable alternatives kept where possible)
✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible
2 OUR TEAM
✔ We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner
✔ Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety
✔ We have agreed social distancing for our team in communal staff areas
✔ Staff are briefed to uphold safe standards while dealing with responsibilities at reception
3 OUR CLIENTS
✔ When entering and leaving the clinic, patients will be required to wear a mask and sterilise their hands.
✔ Your temperature will be taken on arrival.
✔ Please only bring essential items such as keys, phone and payment to the clinic to avoid cross contamination.
✔ You will be sent a COVID-19 Risk Assessment Form. This must be completed 48 hours prior to your planned physical appointment or your treatment may be delayed or cancelled.
✔ We will not be accepting cash payments for treatments, please bring a card or contactless pay (Apple pay etc)
✔ Solo appointments only. Apologies but patients will no longer be permitted to bring a guest to their appointment
✔ Appointment Timings – we ask that you please arrive on time for your treatment. and may not be able to treat you if you are late due to the additional sterilisation processes required between appointments
✘ Please do not come to the clinic if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid~19
We are happy to discuss any of your individual concerns, please call to speak with your practitioner if you have any questions.
Natasha and the Borciani London team
Please make sure you have completed the Covid-19 Risk Assessment form before any appointments at the clinic
Reception will be open from 8am - 8pm Monday to Saturday for calls and bookings
Monday: 10am - 6.30pm
Tuesday: 10am - 6pm
Wednesday: 10am - 6pm
Thursday: 10am - 6pm
Friday: 10am - 6pm