Shipping, Delivery & Returns


All orders are shipped and tracked via Royal Mail or UPS

Orders placed before 14:00 (GMT) Monday – Friday will be shipped the same day. Orders placed afterwards will be shipped the following working day, and orders placed on Friday after 14.00 (GMT) will be shipped the following Monday.

Tracking & Delivery Time

You will receive a shipment email with your assigned tracking number the same day your order is shipped..


We also offer collections from our clinic in Notting Hill during our opening hours, please email to arrange a collection time.


In order to assure the highest quality of hygiene, we are unfortunately unable to offer returns for any products  

Does it hurt ?

It is completely normal to feel anxious about the procedures. We use a range of topical anaesthetics to ensure that you are as relaxed as possible during the treatment and that any discomfort is kept to an absolute minimum. Most clients describe the sensation as ‘tingling vibrations’ rather than pain and many fall asleep during the procedure.

Opening hours:

Monday: 10am - 6pm
Tuesday: 10am - 6pm
Wednesday: 10am - 9pm
Thursday: 10am - 10pm
Friday: 10am - 6pm
Saturday: 10.30am - 6pm
Sunday: 11am - 5pm



70 Chepstow Road,
Notting Hill,
London, W2 5BE
T: 0207 792 9132


Delivery & Returns 

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